|
What do I do if my furniture
arrives damaged?
Contact us immediately by
phone or email; explain damage and we will handle
immediately to your satisfaction
How do I care for my
furniture?please see
this informative page.
http://www.outdoorfurnituremaintenance.com/
How can I find out about
your new products?
By checking our website from
time to time. We update our website on a regular basis.
What if I want to learn
about making/distributing this type of furniture?
Contact us by phone or email
and we will send you details about becoming a distributor of
our product. |
| |
|
What kind of wood is the
furniture made of? |
Our furniture
is constructed from Black Cherry Lumber from the Allegheny
Plateau, the cherry capitol of the world.
|
|
Does the furniture require
finishing? |
Routine
maintenance is required to sustain the furniture's beauty.
Our furniture comes with a finish from the factory which
will protect the furniture for one year.
|
|
Are any of your products stained
or painted? |
|
No. |
|
If I decide to finish, what
should I finish it with? |
A spar urethane
or outdoor weather sealer is recommended.
|
|
If I don’t finish the furniture,
what can I do to lengthen its life? |
Furniture
covers or a roof over the furniture is strongly recommended.
|
|
Will the furniture change color
as it ages or weathers? |
Yes. Cherry is
known for the rich dark color acquired in the aging process.
|
|
Does your furniture require
assembly? |
Partial
assembly is required.
|
|
Where do you get the wood? |
The Lumber
comes from sustainable forest management.
|
|
Is wood legally harvested? |
|
Yes. |
|
Is the furniture made by hand? |
Yes. No
computerized machinery is used.
|
|
Is the wood FSC (Forest
Stewardship Council) certified? |
Some of the
lumber is FSC certified.
|
|
What Credit cards do you accept? |
All major
credit cards accepted.
|
|
What is the average delivery
time? |
One week.
|
|
Do you do custom work? |
Yes. Contact
us with inquiries.
|
|
What are the cracks in the
furniture? |
Cracks are
spaces in the furniture construction.
|
|
Do you assemble the products? |
Products are
assembled before shipment to proper hole alignment for
customer assembly then partially disassembled for shipping
purposes.
|
|
What kind of hardware do you
use? |
Outdoor wood
screws and weather resistant fasteners are used.
|
|
Where is the furniture actually
made? |
All furniture
is made in Emporium, PA, the heart of the Pennsylvania
Wilds.
|
|
Do we give tours? |
Yes, anytime!!
Give us a call..
That can be used for the furniture side. Here is the faq
for the lumber side.
|
|
What
do I do if my furniture arrives
damaged?
Contact us immediately by phone or
email; explain damage and we will
handle immediately to your
satisfaction
How
do I care for my furniture?
please
see this informative page.
http://www.outdoorfurnituremaintenance.com/
How can I find out about your new
products?
By
checking our website from time to
time. We update our website on a
regular basis.
What if I want to learn about
making/distributing this type of
furniture?
Contact us by phone or email and we
will send you details about becoming
a distributor of our product. |
|
|
|
What
kind of wood is the furniture made
of? |
Our furniture is constructed from
Black Cherry Lumber from the
Allegheny Plateau, the cherry
capitol of the world.
|
|
Does
the furniture require finishing? |
Routine maintenance is required to
sustain the furniture's beauty.
Our furniture comes with a finish
from the factory which will protect
the furniture for one year.
|
|
Are
any of your products stained or
painted? |
|
No. |
|
If I
decide to finish, what should I
finish it with? |
A spar urethane or outdoor weather
sealer is recommended.
|
|
If I
don’t finish the furniture, what can
I do to lengthen its life? |
Furniture covers or a roof over the
furniture is strongly recommended.
|
|
Will
the furniture change color as it
ages or weathers? |
Yes. Cherry is known for the rich
dark color acquired in the aging
process.
|
|
Does
your furniture require assembly? |
Partial assembly is required.
|
|
Where
do you get the wood? |
The Lumber comes from sustainable
forest management.
|
|
Is
wood legally harvested? |
|
Yes. |
|
Is
the furniture made by hand? |
Yes. No computerized machinery is
used.
|
|
Is
the wood FSC (Forest Stewardship
Council) certified? |
Some of the lumber is FSC
certified.
|
|
What
Credit cards do you accept? |
All major credit cards accepted.
|
|
What
is the average delivery time? |
One week.
|
|
Do
you do custom work? |
Yes. Contact us with inquiries.
|
|
What
are the cracks in the furniture? |
Cracks are spaces in the furniture
construction.
|
|
Do
you assemble the products? |
Products are assembled before
shipment to proper hole alignment
for customer assembly then partially
disassembled for shipping purposes.
|
|
What
kind of hardware do you use? |
Outdoor wood screws and weather
resistant fasteners are used.
|
|
Where
is the furniture actually made? |
All furniture is made in Emporium,
PA, the heart of the Pennsylvania
Wilds.
|
|
Do we
give tours? |
Yes, anytime!! Give us a call..
That can be used for the furniture
side. Here is the faq for the
lumber side. |
